SPOTcowork is hiring! We are actively looking for a Community Manager
Spot cowork is Rochester's newest coworking space, with its first location in Victor, NY and several more already in planning phases. The Community Manager position is a multi-faceted customer service and sales role, and is instrumental in all aspects of the welcome process, ensuring a great member experience and growing our community. Please note this is not an "online community management" position. If that's your gig, please do not apply - we are looking for someone to report to work daily at our Victor, NY facility.
Who are we looking for?
You are excited about the coworking and shared workspace industry, you take initiative, you are hard-working, energetic, innovative, and passionate. You like a fast pace and enjoy interacting with entrepreneurs and startups in diverse industries. You love helping people. You are creative, adaptive and thrive in an environment of growth and change.
There is no task too menial and no challenge too immense for you as you easily balance the smallest details while keeping track of the big picture. You are a friendly, professional salesperson who is proud to pitch not only our varied work spaces but the unparalleled community experience of SPOT membership.
You are responsible for maximizing occupancy through your outstanding sales skills and customer service, maintaining an extraordinary sense of community, helping to run day-to-day operations, facilitate member events and supporting our team. **You have a very good understanding of Social Media and how important it is for a brand like SPOT cowork!!**
What we require
A strong track record of customer-facing experience in sales, hospitality, real estate, retail or a similar environment is essential. Prior experience in coworking is a plus. A college degree is always helpful, though we might be able to overlook that requirement if you have any superpowers. We prefer candidates who currently live within 20 minutes of Victor, NY and who are enthusiastic about growing a new work culture & brand.
Think this job is for you? It will take a little more effort than just emailing your resume. We are looking for someone spectacular, and willing to go over the top to prove it. Please create a short video (one minute or less) that introduces yourself AND quickly illustrates why you are the right person for this job. Then, please upload it (privately please) through one of our many social media profiles that should be easy to find or email us a secure file sharing link such as Dropbox.
We also strongly suggest that you both visit our website (Google can help) and find a way to demonstrate that you have a very good understanding of cowork and what might be important to a growing cowork brand. Please feel free to be as creative as you wish!
Of course, you are very welcome to Contact us if you simply have questions, comments or want to say hello!